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Channel Manager

How to map GetYourGuide products in BookingOS

This guide explains where to enter the BookingOS Product Code, where to paste the GetYourGuide Option ID, and how to link a GetYourGuide product to the correct internal BookingOS service.

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Key concept

Product mapping

The BookingOS Product Code is the supplier product identifier used to connect a GetYourGuide product to a BookingOS service.

The GetYourGuide Option ID is assigned by GetYourGuide and must be copied into BookingOS for the mapped product.

Important

Use your own real product code and your own real GetYourGuide option ID. The placeholders shown in the screenshots are only examples of the field format.

BookingOS Product Code

A stable product code used to identify this mapped product when GetYourGuide sends availability, booking, reservation, or cancellation requests to BookingOS.

BOOKINGOS_PRODUCT_CODE

GetYourGuide Option ID

The numeric option ID assigned by GetYourGuide. Copy this value from GetYourGuide and paste it into BookingOS.

GETYOURGUIDE_OPTION_ID

Internal BookingOS Service

The service inside BookingOS that will receive bookings for this mapped GetYourGuide product.

Select service

Ticket Rules

Rules that convert external participants from GetYourGuide into internal BookingOS tickets and quantities.

Adult → Adult ticket
GetYourGuide Supplier Portal

Where to enter the BookingOS Product Code in GetYourGuide

After creating the mapping in BookingOS, the supplier connects the product option inside the GetYourGuide Supplier Portal. The value entered in GetYourGuide as the External Product ID must be the same value shown in BookingOS as the BookingOS Product Code.

Field match

BookingOS

BookingOS Product Code

GetYourGuide

External Product ID

Important

For the first connection, the product code may need to be entered manually in GetYourGuide. Make sure there are no extra spaces before or after the code.

1

Open the product option in GetYourGuide

In the GetYourGuide Supplier Portal, go to Manage → Products, open the product details, and edit the option you want to connect.

2

Open Connectivity Settings

Inside the option, go to Connectivity Settings and choose that you use an online reservation system.

3

Select BookingOS as the reservation system

Select BookingOS from the reservation system dropdown. If it is not visible yet, the supplier may need to wait until the integration is enabled by GetYourGuide.

4

Enter the External Product ID

In GetYourGuide, the External Product ID must match the BookingOS Product Code configured in BookingOS Channel Manager.

5

Complete product configuration

After connectivity is configured, GetYourGuide may ask the supplier to review pricing categories, capacity information and prices before validation.

6

Wait for validation

GetYourGuide validates the connected product automatically. If validation fails, check the BookingOS mapping, product code, option ID, availability and ticket rules.

Field match

BookingOS

BookingOS Product Code

GetYourGuide

External Product ID

BookingOS setup

Configure the mapping in BookingOS

Follow these steps to connect a GetYourGuide product option to an internal BookingOS service. Click any screenshot to open it in full size.

01Step

Open Channel Manager and click New Mapping

Open the Channel Manager tab in BookingOS, then click New Mapping to start creating a new GetYourGuide product mapping.

Open screenshot
BookingOS Channel Manager showing the New Mapping button highlighted
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Screenshot 01

Open Channel Manager and click New Mapping

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BookingOS Channel Manager showing the New Mapping button highlighted
02Step

Enter the channel identity

Choose GetYourGuide as the channel, enter the BookingOS Product Code, paste the GetYourGuide Option ID, and select the internal BookingOS service.

Open screenshot
BookingOS Create Mapping screen with product code and GetYourGuide option ID fields
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Screenshot 02

Enter the channel identity

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BookingOS Create Mapping screen with product code and GetYourGuide option ID fields
03Step

Select the internal BookingOS service

Select the internal BookingOS service that should receive bookings from this GetYourGuide product.

Open screenshot
BookingOS service dropdown inside the mapping form
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Screenshot 03

Select the internal BookingOS service

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BookingOS service dropdown inside the mapping form
04Step

Choose participant mode

Use Individual when customers book tickets or participants. Use Group when the whole slot, vehicle, boat, or private experience is booked as one group.

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Participant mode dropdown with Individual and Group options
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Screenshot 04

Choose participant mode

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Participant mode dropdown with Individual and Group options
05Step

Choose availability type

Use Time point for fixed departure times. Use Time period for flexible or opening-hours style availability.

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Availability type dropdown with Time point and Time period options
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Screenshot 05

Choose availability type

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Availability type dropdown with Time point and Time period options
06Step

Configure ticket rules

Ticket rules define how external GetYourGuide participants are converted into internal BookingOS tickets.

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Ticket rules section showing BookingOS ticket dropdown
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Screenshot 06

Configure ticket rules

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Ticket rules section showing BookingOS ticket dropdown
07Step

Select the passenger type

Passenger type tells BookingOS how the external participant should be treated: adult, child, infant, group, or other.

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Passenger type dropdown with Adult, Child, Infant and other passenger types
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Screenshot 07

Select the passenger type

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Passenger type dropdown with Adult, Child, Infant and other passenger types

After saving the mapping

After the mapping is saved, it appears in the Mappings list inside Channel Manager. Use that list to verify whether the mapping is active, connected to the correct internal BookingOS service, and configured with the correct participant and ticket rules.

Check the service

Confirm that bookings are routed to the correct BookingOS service.

Check the option ID

Confirm that the GetYourGuide Option ID matches the option configured in GetYourGuide.

Check ticket rules

Confirm that participants are converted into the correct BookingOS ticket types.